Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your login secure. This policy explains what we gather, how we use it, and the choices you have around your data.

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7g777 How We Handle Your Information
DATA PRACTICES

How We Protect Your Information

We use industry-standard encryption for all payment data moving between your bKash, Nagad or Rocket app and our servers. Account passwords are hashed so even our own staff cannot read them. Session cookies expire when you log out, and we monitor login attempts from unfamiliar devices to flag potential account takeovers.

Payment Encryption

When you send a deposit through bKash, Nagad or Rocket, the transaction ID and amount are encrypted in transit. We store only the minimum needed to match your payment to your account balance and process withdrawal requests later.

Cookie Usage

Cookies keep you logged in as you switch from the sportsbook to live casino tables or slot rooms.

Data Retention

We keep your account history, deposit records and withdrawal logs for as long as your account is active, plus the period required by local regulations. Once you request account closure, we delete personal data within the timeframe local law allows.

Access Requests

You can ask for a copy of the data we hold by contacting support with your registered mobile number. We will send a report showing your account activity, payment history and any support tickets you opened, delivered within the timeframe…

POLICY QUESTIONS

Contact Us About Your Data

If you want to see what information we hold, request changes to your profile, or ask us to close your account and remove your data, reach us through any of the channels below. Have your registered mobile number ready so we can verify your identity before discussing account details.

Live Chat Open the chat widget from any page on desktop or mobile. Privacy and data requests are handled by our support team in real time, and they will ask for your account number to confirm it is you before sharing details.
Email Support Send your data request or privacy question to our support email. Include your registered mobile number and account username in the message so we can match your account and respond with the information you need.
Account Dashboard Log in and navigate to the settings panel. You will find options to update your mobile number, change your password, review recent login activity, and submit a data export or account closure request directly from the interface.

Privacy Policy Questions

We collect your mobile number, a username you choose, and your password. When you make a deposit via bKash, Nagad or Rocket, we log the transaction ID and amount to credit your balance and verify withdrawals later.

We share transaction information only with the payment provider processing your deposit or withdrawal. We do not sell your mobile number, transaction history or betting activity to advertisers or third-party data brokers.

Contact support through live chat or email with your registered mobile number and account username. We will send a report showing your account activity, deposit and withdrawal records, and any support tickets you submitted.

Yes. Contact support and request account closure. We will delete your personal data within the period local regulations require, though we may retain transaction records for the minimum retention period the law sets.

Inactive accounts remain on our system with your mobile number, transaction history and account balance intact. If you want your data removed, you must contact support and request closure explicitly.

We use session cookies to keep you logged in and remember your language setting as you move between the sportsbook, slots and live tables. Turning cookies off in your browser will log you out after each page load.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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